Shipping policy

Local Delivery

Distance from Osborne Park warehouse:

  • Within 25km: $120 inc GST
  • Within 50km: $160 inc GST

Courier Delivery

Courier delivery available for:

• Western Australia
• Interstate Australia

Shipping cost calculated at checkout.

 Shipping and Returns Policy 

Shipping times may vary depending on your location, please allow 3 – 12 business days for delivery of stocked items.

Additional time for items that need to be ordered in may cause delays.  Back orders or delays will be notified to you directly. Shipping charges are determined by packing size, weight and delivery location.

*PLEASE NOTE

  • Shipping times may vary depending on your location, please allow 3 – 12 business days for delivery of stocked items.  Additional time for items that need to be ordered in may cause delays.  Back orders or delays will be notified to you directly. Shipping charges are determined by packing size, weight and delivery location.
  • ALL Online Order, Goods must be inspected within 48 hours upon receiving for breakages or damages or claims could be void.
  • If you notices the parcel looks damaged upon receiving please take photos of the items before unpacking.
  • You may request an authority to leave your goods unattended, however please note it will be your responsibility if the 
  • Standard Dispatch is 1 – 3 days from when your order has been paid. Please allow for longer during high volume sale or order periods.
  • All delivery time frames are based on metropolitan areas.
  • Express post is currently our fastest shipping option available. If express postage is not offered at checkout, please get in contact with our Sales team: sales@bathroom-city.com.au
  • We cannot guarantee delivery time frames.
  • Please note, as deliver timeframes are subject to change we recommend booking your trades once all items are received and checked. This will aid in avoiding stress and disappointment if there are dispatch or shopping delays with your order.