Standard Delivery2 - 7 Business Days for Metro Area's (ALL STATES).
7 - 15 Business Days for Regional Area's (ALL STATES).
Pick upWhen your order is ready for collection, we'll send you an email with the Booking number to let you know it's time to head into our warehouse.
Order Processing and DelaysWhen you've completed your order, you’ll receive a system generated Ordering Confirmation Email and text message.
After your order ships, we'll send a Notification of Shipping Email that includes your tracking information.
Please note, delays may occur around Christmas, Easter and public holidays. Remote deliveries are subject to local transport schedules and may encounter extended delays. Please note that that there are limitations on all courier networks and some remote delivery addresses will not be serviced door-to-door. In these cases, the couriers will deliver to a local depot or Australia Post office and you will be contacted to collect your goods.
If your order was successfully placed, but the item is now out of stock (BK), we will notify you via email with the following options:
· Cancel back order items: We will remove the back order (BK) items and ship the remaining available products out to you.
· Cancel the entire order: We will cancel the entire order from that warehouse for immediate store credit or a money refund.
· Wait for Replenishment: You may choose to wait for the BK item to restock.