For warranty protection a licenced plumber must be used.

It is a condition of our warranties that the products are installed by a licenced plumber. This also ensures that they are installed safely and correctly.

Bathroom products are more sophisticated than ever before. Correct installation allows the product to perform to the highest standard. Using a licenced plumber will ensure our products are installed correctly to allow them to operate properly so you can enjoy their full capabilities for years to come.

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Download Warranty Information (PDF)

warranty claim steps

Make a Warranty Claim